FAQ: Registration and trial account

FAQ: Registration and trial account

Answers to the Frequently Asked Questions

What do you need the information about my time zone for?

Our services are used by clients from all over the world. We want to be sure that data are displayed in your time zone.

I haven’t received any message with the activation link. What should I do?

First check whether it is in your spam or junk messages folder.
It is also possible that you have made a typo while giving your email address during registration. Try to register again.
If previously you entered your email correctly, the system will not allow you to register. In this case contact us.

The password generated by the system is too difficult. Can I change it?

Of course, you can do it after logging in, in the Account Settings.
Make sure, however, your new password is not too easy - for security reasons.
These are our suggestions to help create a strong password:

  • it should not be the password you already use on another website,
  • it should not be an ordinary word,
  • it should not be connected with you (e.g. your date of birth),
  • it should have at least 8 characters,
  • it should include at least one lowercase letter, one uppercase letter and one digit.

How limited is the trial account?

It includes all the features of the commercial account - including 5 SMS credits to test mobile alerts.

How many checks can I configure having the trial account?

Only one.
Still, any time within the two weeks you can change the monitored URL/IP address and the website settings.

Can I order a second trial account if I used one before?

Yes but on condition that you use another email address.

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