FAQ: Monitoring history
Answers to the Frequently Asked Questions
How to read the unavailability report?
There are two lines in the chart:
- the red one is the total unavailability time on a given day, its scale is on the right Y axis,
- the yellow one is the number of failures on a given day, its scale is on the left Y axis.
In order to check the precise value of a point on the chart, place the mouse pointer on it.
Why is the duration of each failure given in minutes without seconds?
Our system tests the monitored websites and servers every 60 seconds. This naturally makes data be displayed with an accuracy of one minute.
What is there in the ‘response’ column in the list of events?
It is information about the type of each failure. Here you can find:
- ‘HTTP 1.1/xxx’ - server responses other than ‘HTTP 1.1/200 OK’,
- CONNECTION TIMEOUT - server connection time elapsed,
- LOADING TIMEOUT - page loading time elapsed,
- NOPHRASE - no phrase defined.
How can I export the failure history of a selected time period?
Choose a range of dates for the chart and table using the small calendars on the left hand side. Then, after the view is refreshed, click the green ‘XLS’ icon that you can find at the bottom of the table.