For any business, to ace success mastering customer support is essential. We often come across stories of how even after having great products and services, organizations aren’t able to reach the pinnacle they desire, all due to negligence in the customer support area. Believe us when we say, designing and delivering a great product is […]
A key area of operation for any company is Marketing; so much so that in most organizations, you’ll find a dedicated department devoted to it. While it may seem to be just another operation that a company performs, it can be safely said that without effective marketing, a company can never think of progressing. And […]
As an organization, what would you say is the most important step towards growth? The correct investment, the right workforce, market strategies? We believe the best way to get ahead is by knowing exactly what your customers want, when they want, and in what form they want. How would you know that, you think? Through […]
People who work in teams understand the purpose and vitality of whiteboards. What looks like a simple, glossy, white surface actually solves the purpose of a thousand notebooks, scrap books, blueprints, maps, or any other term you might want to give to something that is used while planning and brainstorming for development. Today, you’d hardly […]
Collaboration is the key to success in the modern world. Be it technology, design, or business, teams need to share their ideas and brainstorm in order to come up with the perfect product or service. As such, there’s no dearth of great tools that can provide an optimum platform for the same. But in a […]
If you’ve ever managed or been a part of a large team, you know how irritating it can be to wait for formalities like an approval to arrive in your mailbox before you can technically proceed. Similarly in the case of reports, even after you’ve just had a presentation or discussion within your team regarding […]
Are you thinking about starting a business of your own? Starting a business is an exciting proposition, but it’s also an incredibly challenging undertaking. Communicating your business, determining the key characteristics that will allow you to excel, exploring your opportunities that range from national and international, planning and preparing for every step in the process. […]
Live Chat, A web application that enables your sales or customer support team to interact with your customers through the website. It offers better engagement to the visitors with your website. Live Chat has numerous functions integrated and using facebook to know who your customer is and the ability to know more about the viewer […]
Customer development and customer management these days require a huge investment of hands on time by the founders in interviewing the market participants, but as an organization grows and expands one hardly gets enough time to get the details about the customer experience by the customers who may or may not buy your services. There […]
Superhero-powered monitoring of website or web application availability & performance
