Articles on "Communications"

MightyCall is a cloud-based calling platform with state-of-the-art technologies designed to meet the communication needs of medium-sized businesses.

Facebook is about to limit the operation of its live chat embedded widget. We crafted a list of a dozen comprehensive live chat widgets that can replace Facebook’s plugin.

Empowering your workforce is becoming more important than ever. In this article, we dive deeper into learning more about the top employee engagement solutions you can use.

These are our top picks of presentation platforms, which will make your presentation creation much easier and effortless, keeping you ahead of the curve.

Microsoft study report says 58% of Americans have moved their business due to bad customer care service. The Help Scout helps in better customer retention.

The right tools can be invaluable resources that can drastically change the way you deliver seamless customer experiences and joyfully deal with your returning customers.

This article outlines some of the best call center software that you can use for both inbound call centers and outbound call centers.

Document360 is a useful tool for both employees and customers to share and discover information. It can create FAQ pages, help guides, product documentation, SOPs, software documentation, corporate knowledge repositories, call center knowledge bases, and much more.

Chat tools are essential for effective support, sales, and direct marketing. Here are the top chat tools for small businesses in the competitive online world.

Chanty is an effective and straightforward team collaboration software that guarantees to boost your productivity by 55%.