Median: Consumer Support at Its Finest
Median enables you to attend to consumers in real-time as they’re interacting with your website. It’s an all rounder consumer oriented tool which can revamp your support team into a profit center.
Software for internal communication (with employees and colleagues) and external communication (with prospects, customers, suppliers, partners). Various channels of remote digital communication – email, chat, instant messaging, VoIP telephony, teleconferencing, video. Software for appointment scheduling, customer service, screen sharing, surveys, knowledge sharing, user onboarding.
Facilitating team collaboration, information sharing, project management, feedback collection.
Median enables you to attend to consumers in real-time as they’re interacting with your website. It’s an all rounder consumer oriented tool which can revamp your support team into a profit center.
Gist is an automated CRM platform which has all the necessary tools and integrations that you might need to assist your customers through their entire journey with your brand.
In this article, we’ll give you our top ten picks for the best customer support software solutions that you can implement into your existing customer support framework today.
For hosting a successful virtual event, you need to opt for the right tech tools – to drive registrations and engagement and run the event without any hassle.
Calendly is automated scheduling software that simplifies the process of setting up meetings. The software eliminates the need to exchange emails back and forth for knowing the schedule of every attendee before setting up a meeting.
CloudTalk is a cloud call center platform designed for small and medium-sized businesses, so they could deliver fast and relevant customer support to their clients whenever they need it.
Crank Wheel screen sharing will provide you a platform where you can interact with your customers and let them know what to do.
Due to excessive spamming if emails have become a chore for you, it’s time to look beyond generic tools. One such solution is Hey from Basecamp, that aims to restore the old magic.
We have listed some of the best customer feedback tools to help you have a better seller-client relationship.
If they’re so similar, how can you choose which one to use? What’s a better fit for your job or working style?
Superhero-powered monitoring of website or web application availability & performance