Articles on "Communications"

Microsoft study report says 58% of Americans have moved their business due to bad customer care service. The Help Scout helps in better customer retention.

The right tools can be invaluable resources that can drastically change the way you deliver seamless customer experiences and joyfully deal with your returning customers.

This article outlines some of the best call center software that you can use for both inbound call centers and outbound call centers.

Document360 is a useful tool for both employees and customers to share and discover information. It can create FAQ pages, help guides, product documentation, SOPs, software documentation, corporate knowledge repositories, call center knowledge bases, and much more.

Chat tools are essential for effective support, sales, and direct marketing. Here are the top chat tools for small businesses in the competitive online world.

Chanty is an effective and straightforward team collaboration software that guarantees to boost your productivity by 55%.

Phonexa’s suite of products can serve businesses of all sizes and in any industry, especially those continuously dealing with significant call volumes and high customer demand.

In this article, we will discuss how Miro is different from other digital whiteboards, and also learn how to use this software.

RemSupp is a cloud-based remote assistance program that allows you to manage and advise your customer via a remote connection.

In this article, we point out some of the leading and best online meeting platforms.