Software for internal communication (with employees and colleagues) and external communication (with prospects, customers, suppliers, partners). Various channels of remote digital communication – email, chat, instant messaging, VoIP telephony, teleconferencing, video. Software for appointment scheduling, customer service, screen sharing, surveys, knowledge sharing, user onboarding.
Facilitating team collaboration, information sharing, project management, feedback collection.
Customer development and customer management these days require a huge investment of hands on time by the founders in interviewing the market participants, but as an organization grows and expands one hardly gets enough time to get the details about the customer experience by the customers who may or may not buy your services. There […]
Superhero-powered monitoring of website or web application availability & performance
