Software for internal communication (with employees and colleagues) and external communication (with prospects, customers, suppliers, partners). Various channels of remote digital communication – email, chat, instant messaging, VoIP telephony, teleconferencing, video. Software for appointment scheduling, customer service, screen sharing, surveys, knowledge sharing, user onboarding.
Facilitating team collaboration, information sharing, project management, feedback collection.
If you’ve ever managed or been a part of a large team, you know how irritating it can be to wait for formalities like an approval to arrive in your mailbox before you can technically proceed. Similarly in the case of reports, even after you’ve just had a presentation or discussion within your team regarding […]
Are you thinking about starting a business of your own? Starting a business is an exciting proposition, but it’s also an incredibly challenging undertaking. Communicating your business, determining the key characteristics that will allow you to excel, exploring your opportunities that range from national and international, planning and preparing for every step in the process. […]
Live Chat, A web application that enables your sales or customer support team to interact with your customers through the website. It offers better engagement to the visitors with your website. Live Chat has numerous functions integrated and using facebook to know who your customer is and the ability to know more about the viewer […]
Customer development and customer management these days require a huge investment of hands on time by the founders in interviewing the market participants, but as an organization grows and expands one hardly gets enough time to get the details about the customer experience by the customers who may or may not buy your services. There […]
Superhero-powered monitoring
of website or web application
availability & performance
