Posts Tagged ‘survey’

Make Forms Fun with TypeForm

While working on the Internet every day, we come across many websites that require us to fill some forms. Be it to register for a website’s newsletters, to apply for a service, to give feedback for a product or simply to create an account, we often come face to face with online form filling. However, forms in their essence are not very interesting. Creating fields for a form or filling vertically stacked requirements for details are supremely boring tasks. Both the creators and the audience of an online form generally find dealing with forms quite mundane.

However, form filling cannot be skipped just because it is boring. Where it is needed, it is needed. So how does one ensure that people don’t fill forms just because they need to, but because they want to? Can a form be made such that people actually get attracted towards it? With TypeForm, yes it can!

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TypeForm

“Forms Done Awesomely”, that’s the tagline of TypeForm and this unique and interesting online tool proves its tagline true. There’s so much packed inside it that you will not grow tired of experimenting with it. TypeForm claims to improve your form completion rate drastically by making the questions in the form appear like a conversation. It offers to transform the way your business collects data by matching the form to your unique style and charm. Plus, this tool makes sure your forms look as good on a smartphone or tablet as they do on a PC.

By creating forms with TypeForm, you can push your marketing in your forms. Make your business logo the background of the form, match the colors to your business’s colors and use the slang and lingo you use in your business proposals. In short, you can add as many aspects to your forms and make them as unique and as appealing as you want using this amazing tool. With TypeForm, prepare to make a great first impression!

Its Eye-Catchy!

When you open up the link for TypeForm.com, you expect to find a regular website describing the tool and its capabilities. Instead, what you find completely blows you away. A background that’s brought to life with moving images (or more correctly, short videos) adorns the homepage and this is the most attractive feature of the website. It brings the creativity of HTML5 to a whole new level. The tagline of the website is displayed right in the center of the page and is very in-your-face! Once you calm yourself enough to proceed, you can scroll down to have a look at the complete homepage through an arrow displayed at the bottom center.

On the upper right corner of the page is an option to Log in to the website (for existing users). Alongside this option is a symbol depicting more options (three stacked horizontal lines). Clicking on it displays the usual list of options including Tour, Examples, Pricing etc. Cute little animated slippers adjacent to the “Join TypeForm” link at the bottom make for a delightful sight!

The creativity behind the TypeForm team in visible in their examples too. The example page is divided into sections based on type of forms. Each section has a short paragraph dedicated to it and of course, some example forms. Click on an example and you will be shown a beautiful interactive form that you can fill as a user. This will help you in getting many ideas as to how you want to design your form. You can also gather an impression as a user and understand your forms from their prospective, which will help in creating a better form.

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How it Works

The homepage offers 3 main choices to users – Create a Form, View Examples or Log in. Since we’ve talked about Examples and Log in is obvious, lets jump straight to “Create a Form”.
To create a form you’ll have to Log in or register first! After logging in you’ll be taken to your Account panel where you can see an option to create a new TypeForm. This panel is where you’ll also see all the forms you’ve created when you log in later. Hover on “Create a new typeform” and you’ll see 2 choices – “Start from Scratch” and “Use a Template”. Choose the one you wish by clicking on it and the page lights will suddenly dim and you’ll be shown the pricing options and language selection. The Core plan is for free or you can buy the Pro plan for a nominal amount for cool features like Stripe integration, file upload, hidden fields etc. After you’ve done what’s needed, you’re all set!

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What you see next will be your playground! Add-on options to the left and the form layout to the right. Simply drag and drop whatever you want to see in your form from the left to the right. Multiple options for every field you add provide you freedom for creativity like never before. You’ll want to do everything in every form!
From rating symbols to MCQs, from drop-downs to thank you screens, TypeForm has it all.

Pros vs. Cons

The good side is obvious here. Having better looking and feeling forms will help your business collect more data, from a larger audience, in lesser time. Be it as a feedback, poll or survey, you’ll derive more out of your online forms than before. It’s cost-effective too!

  • Create awesome online forms with @Typeform typeform.com/ via @supermonitoring

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The very minor cons, or more correctly glitches were with some aspects of the website design. For instance, the random change of colors and background though very cool and animated, could prove a bit taxing on the eyes after a while. Also, getting your hang around the website and various aspects of the tool usage (which are many) could take a little time and effort.

Wrapping it up

All in all, if you’ve grown tired of creating the same old online forms and want to give them a fresh burst of energy at no or minimal cost, you should definitely try TypeForm. Want to make your forms and the related information gathering interested and eye-catching? TypeForm.com is the tool for you. Go explore!

Qualaroo – smart behavior insight surveys

Customer development and customer management these days require a huge investment of hands on time by the founders in interviewing the market participants, but as an organization grows and expands one hardly gets enough time to get the details about the customer experience by the customers who may or may not buy your services. There is always a scope of improvement and for improving the services you offer on your website you need to understand the user behavior on your website.
When you are aware of the intentions of the user and issues which may keep the user away from taking a decision you seek for, you would make changes based on these details which will enhance your website, improve the site performance and increase your revenues.

qualaroo

Let us assume you had a shop in the real world and all or most of the customers  who visit your shop walk away after having  a look at the products without making a deal, now wouldn’t you ask them the reason and try to come up with an offer which would suit the customer. Qualaroo does the same thing now if you have an online shop you would obviously like to know why a user didn’t buy your product this is where Qualaroo steps in by asking certain set of relevant questions like Are these services too expensive? Or the products you stock are irrelevant or not according to the needs of the visitor.

Qualaroo helps you get deep inside the heads of the people who visit your website and know what these visitor think about your business and what barriers keep them away from converting. It helps you understand and improve user experience on your website and drive better results. Qualaroo offers services called Qualaroo Insights, Qualaroo Convert and Qualaroo for Mobile.

Qualaroo Insights

Easy to build and design micro surveys targeting your audience as they surf your website can be integrated using a single code which you need to install on your website. Qualaroo offers intelligent question branching so that you can nest up a new question based on a previous answer or answers. Qualaroo includes a library of questions which you can include in your surveys to ask the visitor making the survey more efficient and perfect. There may be a difference between what a user says and what he does on your website, thus Qualaroo can be effortlessly integrated with Google Analytics or KISSmetrics to offer a proper detail about a user experience like what a visitor did and why he did that. You can take more informed decisions and update your websites in accordance with the requirements of the visitor to ensure a decent conversion rate.

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Qualaroo Convert

Qualaroo convert enables you to tap more sales by giving the right offer or content and it makes you aware of the unique needs of a user to achieve that. Redirecting users to a call to action screen which may offer discounted rates for services. You can deal with last minute objections of the users more efficiently using qualaroo with fewer efforts. It can be easily integrated with the live chat services. After asking a few questions you may lead your visitors to a live chat session where a representative can solve his or her queries. You can also ask a few questions and present the user with a offer which may lead to an increased conversion rate.

Qualaroo for Mobile

Qualaroo is the first survey service available for mobile users visiting your website. Qualaroo enables you to know the needs of the mobile users and offer your services accordingly.

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Qualitative Analysis of your business

Instead of going for numerical analysis Qualaroo allows you to have qualitative analysis of your business for example, It may allow you to ask open end questions so that users may write whatever they feel about your services instead of asking them to rate your business on the scale of 5 or 10 and providing insights like 56% users like your services. By asking open ended questions Qualaroo would allow you to come up with more creative and innovative ideas to increase your business. Though this may take time but would surely help you a lot with Qualaroo performing most of the tasks you would just have to read feedbacks and respond in the right direction. Qualaroo allows you to collect the data and export them into an excel sheet to keep a record of the areas you need to work on. It also allows you to create pie charts on the data collected.

Points to keep in mind while creating surveys on Qualaroo:

  1. Feedback should be asked only once to the user and not as many times he would visit the website.
  2. Always check how the survey comes up on your website and place it according to the website design it shouldn’t appear out of the place.
  3. Always thank people who complete surveys on your website as they are giving you their valuable time to enhance your services.
  4. Being polite while you create and place your surveys would surely help you a lot and these surveys should appear as spams to the people who visit your website.
  5. Always schedule your surveys.
  6. Ask more open ended questions.
  7. You can or you must ask for email address to contact in case you would like to get in touch with the customer who visits your website.

Pros

  • Offers customizable surveys that is, you can create a survey on your own or use the survey questions recommended for the kind of website you own.
  • Comes with attractive themes and has a good visual appeal which would easily complement any website.
  • You can select who should see your survey like for returning visitors or people who visit for the first time.
  • Has wonderfully easy to handle dashboard with easy installation.
  • Works awesomely well with http as well as https pages which have secure SSL certificate.
  • Provides immediate feedback from users.
  • Offers better customization than other available options for similar tasks
  • No training required.
  • It is useful not only for ecommerce websites but also for blogs and forums as it would allow you to ask people what would they like you to write about.

Cons

  • Wont capture details when a user leaves in comparison to some other available options.
  • Expensive for small scale business.
  • It often seems to track impressions rather than tracking the unique visits.
  • Create smart micro surveys targeting your audience as they surf your website with @Qualaroo qualaroo.com via @supermonitoring

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Qualaroo is an innovative tool to tap more deals from your own website than targeting some other website’s audience and gaining traffic from them. Installing a small code snippet would bring wonders to your website or blog and would efficiently increase your sales for sure.
I strongly recommend people to use Qualaroo themselves and do write us about your experiences. That’s all for now. Toodles!

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